1. Error message stating the you have the Wrong Disk in Drive.
2. Why does the user get a Catastrophic error message when running setup?
3. Why is the green check box not displaying when selecting union made or usa made?
4. When clicking on the ACE icon, an error message says: D:\ACE\ACE.DAT Cannot find file.
5. Why do I keep getting error 102 when trying to launch Register?
6. No Version information in Setup.ini when running minstall.
7. Parameter is Incorrect - Error Received when attempting to launch Reg/Ace.
8. EFOpenError in module Chkexp32.dll when launching Wesp32 or Reg32.
9. Receiving cannot create file C:\progra~1\ASI\ESPSCR.DRV when installing or minstalling.
10. User is receiving "Exception Eres not found" when launching the Register program.
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1. Q: Error message stating the you have the Wrong Disk in Drive.
A: Wrong disk.
1. This error occurs when the program cannot see the disk.
2. Verify the cd drive letter is correct in the REG.ini.
3. Clean the disk.
4. Try the disk in another drive, if they have one.
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2. Q: Why does the user get a Catastrophic error message when running setup?
A: Restart the computer and run setup again.
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3. Q: Why is the green check box not displaying when selecting union made or usa made?
A: Go to display properties then go to settings then change the color quality to at least 32bit
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4. Q: When clicking on the ACE icon, an error message says: D:\ACE\ACE.DAT Cannot find file.
A: First,make sure you are using REG/ACE DVD. If so, then go ahead and click the browse button available on the message window and locate the D:\ACE folder on the disk, where D: represents the drive letter of the DVD player. Click Open once you have selected it.
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5. Q: Why do I keep getting error 102 when trying to launch Register?
A: DnR (delete including the ASI folder in Program Files) and Reinstall
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6. Q: No Version information in Setup.ini when running minstall.
A: Run Minstall from the root of the disk.
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7. Q: Parameter is Incorrect - Error Received when attempting to launch Reg/Ace.
A: In order to run the Register on CD with ACE program, put your mouse pointer on the RegonCD icon, click the right mouse button, and select Quick View. Once the Quick View window opens, click on the Register on CD icon that appears at the top of the window.
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8. Q: EFOpenError in module Chkexp32.dll when launching Wesp32 or Reg32.
A: Right click on C:\Program Files\ASI folder, go to Properties, Security tab, Permissions button, add Everyone and give the user Full Control.
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9. Q: Receiving cannot create file C:\progra~1\ASI\ESPSCR.DRV when installing or minstalling.
A: Have user log in as admin, or have write access to ASI\ESPSCR.drv. Create an ASI folder in the Program Files folder and grant write access. If necessary copy ESPSCR.DRV file from another source.
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10. Q: User is receiving "Exception Eres not found" when launching the Register program.
A: Disable Norton. Simply disabling from the system tray is not good enough. Shutdown from Norton options or in 98/ME/XP you can run MSConfig to clear out Auto-protect. Restart. If unsuccessful reinstall Arial/Courier 10, 12, 15.
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